Privacy Policy

Last updated: June 2026

1. Data Controller

Itsi Mobile Ltd is the data controller for your personal information. We are registered with the Information Commissioner's Office (ICO).

2. Information We Collect

We collect information necessary to provide our services:

  • Name, address, and contact details
  • Payment information (processed securely by Stripe/GoCardless)
  • Service usage data (calls, data usage, etc.)
  • Communication preferences

3. How We Use Your Data

We use your data to:

  • Provide and manage your services
  • Process payments and send invoices
  • Communicate about service changes or issues
  • Comply with legal obligations

4. Data Sharing

We share data only with necessary service providers:

  • Gamma Communications (mobile network)
  • Stripe and GoCardless (payment processing)
  • KCOM and other broadband infrastructure partners (home broadband)

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Data portability

6. Contact Us

For privacy-related queries, contact our Data Protection Officer at dpo@itsimobile.co.uk